Shipping Policy

At Chennai Drone Academy, operated by Skylynk Unmanned Systems Private Limited, we aim to ensure efficient and transparent shipping services for all our customers. Below are the key guidelines and procedures regarding the shipping of drone-related products and services.

1.Order Processing Time

Processing Time: Orders are processed within 5-7 business days. Orders placed on weekends or holidays will be processed on the next business day.
Delays: In case of any significant delays, we will notify you via email or phone.

2.Packaging

We take utmost care to ensure all products are securely packaged to prevent damage during shipping. Fragile items are packed with industry-standard protective materials to ensure safety during transit.

3.Shipment Policy

Shipping Locations: We ship to locations within India. International shipping is available, but conditions apply based on destination, customs regulations, and courier availability.

Shipping Methods: e work with reliable couriers  deliver your products safely and promptly.
Shipping Time Estimates:
– Standard Shipping: Delivery within 5-7 business days.
– Next-Day Shipping: Available within Tamil Nadu only.
– International Shipping: Delivery times may vary based on the destination country and are subject to customs clearance and courier service availability.

4.Order Tracking:

After your order is shipped, an email with tracking details will be sent to you. You can monitor the shipment status through the courier’s tracking portal.

5.Delivery & Demonstration:

Customers can request a demonstration of the product after delivery by contacting our support team at info@chennaidroneacademy.com.

6.Return Policy – Delivery:

If a product is delivered by a Chennai Drone Academy representative, you may inspect it immediately. Any defects or issues can be reported on the spot.

7.Resolution Process:

For shipping issues or damaged products, please contact our customer service at info@chennaidroneacademy.com or call +91 7305782077 within 3 days of receiving the product.

Ownership and Risk of Loss

Ownership and risk of loss transfer to the customer once the product is handed over to the shipping provider.

8.Warranty:

All products come with a warranty against manufacturing defects. Please refer to the product manual for specific warranty details.

9.Unboxing Requirement:

To claim warranty, customers are required to take a video while unboxing the product. This serves as proof that the product was received in its original condition and helps in the event of any damage claims.

10.Limitation of Liability:

Chennai Drone Academy is not responsible for any indirect, incidental, or consequential damages resulting from the shipping or use of our products.

11.Indemnity:

By purchasing from us, you agree to indemnify and hold Skylynk Unmanned Systems Private Limited harmless from any claims, damages, or expenses related to your use of the product.

12.Governing Law and Jurisdiction:

This shipping policy is governed by the laws of India. Any disputes arising from it are subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

13.Confidentiality:

All shipping-related information provided by the customer, including delivery addresses and contact details, will be treated as confidential and used solely for the purpose of fulfilling the order.

Contact Us:

For any questions or concerns regarding this shipping policy, please contact us at:

Chennai Drone Academy
Operated by Skylynk Unmanned Systems Private Limited
Email: info@chennaidroneacademy.com
Phone: +91 89393939